We are Open and Ready to Serve You - We want you to feel safe and comfortable when you visit us. We are doing our part in keeping our staff and customers healthy and safe during this time. We are continuing to follow and maintain proper health and safety protocols. We look forward to seeing you and your vehicle here at Nixon Automotive!

1

High prices for labor, cost extra hours for a simple job (they charge hours by BMW dealership book, not by actual time spent), higher oem parts prices than parts supplier close by (their parts supplier is BMW dealership), high diagnosis fees, extra shop fees and sometimes advice you to repair things are not really required or they do not check if these things work like if oil change or software is really required (recommendation by milage). I have been with Nixon for many years and this review reflects my friends and my experience over several years. My advice to Nixon is to distance themselves from BMW Canada and source parts directly from US or Germany, they should also charge actual spent time hours and not by the book hours and allow the customers to choose between OEM and genuine parts as there is 50% difference in parts cost. I am not saying Nixon has bad people or it is bad place for service, it has been there for long time helping people from BMW Canada and BMW dealership but over time, with Nixon, you get the same feeling that makes you escape BMW dealership.

Hi Kira, unfortunately I can not find you in our database and this type of review is not typical of our customers. If you are legitimately not happy, please contact me directly to discuss. Thanks, Ryan 604-432-9333

- Nixon Automotive
5

The BMW shop of record.

Thanks Lyle!! -Ryan

- Nixon Automotive
5

Ryan and the team will treat you better than any bmw dealership will. Although their shop is small, trust me; you can't go wrong. I have a warranty through a company called Lubrico and Ryan made sure that by the time I brought my X5 in, everything was ready to go. By far, Ryan and his team have the best service I've ever received. If you have a BMW and are looking for a shop that will take care of you. Bring it to Nixon. You won't be disappointed. 100% recommend to anyone.

Hi Mike, Glad we could exceed your expectations! Looking forward to a long lasting relationship. Cheers -Ryan

- Nixon Automotive
5

Absolutely fantastic team!! They are the BMW specialists and BMW diesel stage 2 tuning masters!!! Great prices and honest to deal with. My ‘go to’ mechanics.

Thanks for the kind reviews Martin! Pleasure working with you. -Ryan

- Nixon Automotive
5

Awesome guys, did an Inspection within an hour and noticed a leak that even the dealership "couldnt" find after 3 hours. Great customer service

5

Professional mechanics, high prices

Thank you Ali! -Ryan

- Nixon Automotive
5

Been coming here for a couple years. I was referred to this shop from the previous owner of my BMW and I can see why. Mike & Ryan are really good dudes. Honest, trustworthy, passionate about what they do and they know their stuff. Do the right thing and bring your bimmer here.

Thanks Chris! Its a pleasure working with you -Ryan

- Nixon Automotive
5

I'm a car enthusiast and belong to the local BMW Club. I like older cars and have 2004 and 1990 models. I've never really enjoyed new cars or the dealer experience that goes with them. At Nixon Automotive I get all the specialized knowledge and equipment my cars need, plus great service without being pressured to perform expensive and unneeded procedures. I like to be involved with my car service even though I don't do the work myself. I really enjoy the conversations I have with Ryan to figure out what's going on and how to approach the problem. He always gives me a good over view, and then we decide what needs doing right away and what's ok to wait for next time. On my last visit I had a vibration happening on acceleration. He suggested starting with the Transmission mounts which were sagging. That fixed the whole problem without having to move on to other possible causes. They also replaced the brake fluid which improved brake performance and pedal feel. I feel like my car is back to operating as it should and the driving experience is much more pleasurable. That's why I bought my BMW's! I really trust these guys to do a great job and keep my cars in top shape without breaking the bank. It's well worth a trip to Burnaby to get the best BMW service in the Lower Mainland.

Thanks for the very kind words Mark. Always a pleasure working with you. Im glad your car is running top notch!! -Ryan

- Nixon Automotive
5

Professional mechanics, high prices

Thank you Ali! -Ryan

- Nixon Automotive
5

Terrific place.

Thanks Danielle. Always a pleasure. -Ryan

- Nixon Automotive
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