These guys are amazing. Not only they done an excellent job serving my car, my guy I think his name is Mitch according to the text message( I forgot to ask, but he was at the front when I went in), also taught my many useful tips on how to use my car, and I walked out with a clean car feels new. I will definitely go back and this even makes me want to stay with bmw. The dealership in Richmond was never this helpful. I used own a Lexus and they have wonderful services and Nixon reminds me of that.