Vancouver and Burnaby BMW & Mini Repair Specialist

1008 reviews
|
We are located at:6935 Buller Ave., Burnaby, BC V5J 4S1
|(604) 432-9333
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5

I am pleased to say that my recent experience with Nixon Automotive was nothing short of excellent. From the front desk staff to the quality of work performed, my expectations were exceeded. Thanks guys and girls

Thank you for this fantastic review, Dylan! We are glad that you had an exceptional experience with us. It is always our aim to exceed our customers' expectations in every aspect, from service to quality. If there is ever anything else we can do for you, please don't hesitate to reach out.

- Nixon Automotive
5

I trust Nixon for my Mini. I have been going to them for few years now.

Thank you Renée for your trust in Nixon to maintain your Mini! We're proud to have served you for years and are glad our service has met your expectations. We look forward to continuing to provide top-notch service for your vehicle in the future.

- Nixon Automotive
5

Appreciated the up front manner and guidance regarding service required for my BMW.

Thank you for taking the time to share your positive experience, Glenn! We pride ourselves on providing transparent and helpful service to all our customers. We're glad to hear that you appreciated our upfront approach and guidance. If there's anything else we can help you with, please don't hesitate to reach out.

- Nixon Automotive
5

They are the only choice if you own BMW. Nobody comes even close.

Jacek, thank you for your incredible feedback! We are thrilled to be your top choice for BMW service. Your trust means the world to us. We look forward to providing you with exceptional care for many more miles to come.

- Nixon Automotive
5

Thank you for the 5-star rating, Farzad! We're delighted to see that you had a positive experience with us. Your satisfaction is our top priority, and we're always here to provide top-notch service. If there's anything else we can do for you, please don't hesitate to reach out.

- Nixon Automotive
1

Replaced a 2000+ part but never fixed the issue why it broke in the first place so it just broke again months later. Refused to stand by their work and just wanted another 2000+ to replace the same part, again, not addressing the underlying issue. So refused that option and figured out what the issue was on my own. It was very simple and stated in mini's maintenance documentation. It was their own incompetence the caused the failure of the second part and they refused to refund the money or replace at their cost. I feel sorry for anyone without car maintenance knowledge to go to these guys. They're likely getting ripped off and don't even know it.

Anthony, we're disappointed to hear about your experience. The satisfaction of our customers is our top priority, and we strive to provide excellent service. We'd like to learn more about your specific situation and try to make things right. Please contact us directly so we can address your concerns. Thank you, Hubert -General Manager

- Nixon Automotive
5

My friend Colin said you guys are great.

Thank you for the kind words, Kevin! We appreciate you choosing our company based on Colin's recommendation. We strive to provide top-notch service to all of our customers and we're glad to hear that your friend had a positive experience with us. If you have any questions or need further assistance, please don't hesitate to reach out.

- Nixon Automotive
5

Took my 1987 BMW 635csi to have the team at Nixon Automotive look at some very specific issues regarding the brake system as other shops I took it to stated “they don’t know how to repair the issue”. From the get go, Mitch was very on top of things and communicated with me very efficiently. I got a full comprehensive vehicle inspection done and it was some of the best work I have seen out of any shop. The details along with pictures and videos showcased everything I needed done immediately and what needed to be looked at soon. The teams communicate was great and so was their advice. I will definitely be returning for any further work that needs to be done as trust was built with Nixon after my first visit. Big shoutout to the team there, they are amazing.

Dear Francisco, we are thrilled to read your amazing review! Thank you for trusting us with your 1987 BMW 635csi. It's fantastic to hear that you were impressed with our comprehensive vehicle inspection and the level of detail we provided. We're delighted that you found our communication and advice to be top-notch. Building trust with our customers is always our goal, and we're thrilled that we achieved that with you. We can't wait to serve you again in the future!

- Nixon Automotive
5

Had a great experience. Thanks Mitch

Thank you for your kind words, Ameya! We're delighted to hear that you had a great experience with us. Customer satisfaction is our top priority, and we're glad to see we hit the mark. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon! Mitch

- Nixon Automotive
5

The team at Nixon Auto have always been my go to for any of my maintenance and repairs for my 30+ year old BMW’s. I highly recommend them for your maintenance needs, especially for older BMW’s! Very professional and the customer service is outstanding!

Thank you Rich for recommending us! We appreciate your continued trust in our team and for choosing Nixon Auto for your BMW's maintenance and repair needs. We strive to provide exceptional customer service and are proud to serve you and your vehicle.

- Nixon Automotive
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Nixon Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Nixon Automotive (604) 432-9333 if you have any issues in accessing any area of our website.