Ryan and Mike kept my weary E30 on the road, reliably, for eight years. As families grow and change, so do the cars we drive. Ten years later, I returned to Nixon Automotive with my new-to-me Mini. The dealership had done a reasonable job ensuring it was road-worthy. However, I never felt truly satisfied with the depth of service and knowledge. I was treated well enough, but I was looking to have my car run as optimal as possible. I wanted more inquisitive minds working with my car. I should have brought my Mini to Nixon the moment I bought it! First of all, they remembered me! Good sign. I described the symptoms I was experiencing and the steps I had taken to that point and then left the car with them. A few hours later I received an update: It was clear that they understood my concerns. Ryan articulated the problem and solution, responded to my questions and quoted me a price. There were, unsurprisingly, a few complications along the way but even after describing the work to resolve them, they stuck to their quote. The car is now running exactly as I would have expected! Having this level of service and support will ensure my confidence in the car and could very well keep me in the BMW family for years to come. Well done Nixon Automotive! If only their was a sixth star to rate you with.